Is your chain of command killing your teams problem solving skills?
tldr ; When managers get involved in resolving differences of perspective or opinion, rather than challenge their teams to work together to solve problems - they engage in a game of professional “telephone” that drains efficiency and kills engagement. The reliance on management kills efficiency, builds silos, and prevents team growth. Leaders should stop being "problem solvers" and start being "problem advisors" by encouraging staff to handle interpersonal friction themselves, ultimately fostering a culture of accountability and psychological safety.