Team Health

This Team Health Assessment is designed to challenge new and existing teams to examine the way they work together, self-identify opportunities to improve upon, and develop strategies to activate against those opportunities.

This short, anonymous team health assessment (9 questions) is summarized (in real time) in a way that teams and facilitators can quickly identify areas of their team health to explore.  Over time, this tool and process can be a catalyst for teams to regularly improve their effectiveness, efficiency and engagement.

Artifacts

• Link to Assessment
• Link to Results Document
• Link to Overview Materials

Framework

Team Health is at the intersection of Effectiveness, Efficiency and Engagement; and is measured by 9 overlapping dimensions.

Outcome Focused – the team is focused on the result or the objective, rather than just completing tasks.

Aligned – the team works together on shared goals that help to move the company closer to achieving their larger objectives.Accountability – the team accepts responsibility for achieving their shared goals and outcomes, and works together to ensure shared success.

Communication – the team regularly and effectively shares information, with the goal of improving their shared success.

Psychological Safety – the team members feel safe to share contradictory or contrary information with each other, and does not shy away from discussing and resolving difficult topics.

Continuous Learning – the team regularly invests time and energy in learning new skills and information, with the goal of improving the team’s changes of shared success.

Empowerment – the team feels they have the authority and ability to make decisions, experiment, and deliver their outcomes in an effective and efficient way.

Continuous Improvement – the team makes it a priority to regularly reflect and experiment with ways to improve the way they work together, with the aim to be more effective, efficient and engaged.

Interdependencies – the team has the skills, knowledge, experience and ability to achieve their outcomes without a lot of help from outside of the team.

Process

1. Team Facilitator prepares /distributes assessment to the team

2. Team completes the anonymous, 9 question assessment

3. Facilitator reviews assessment results with the team, challenging them to identify 1-2 areas for potential improvement (and why improving them would be a benefit)

4. Team brainstorms small experiments they could conduct to improve a dimension of team health, with a commitment to try one of them for a defined period of time

5.  After the defined period, the team reassesses to determine the effectiveness of their experiment, and to identify the next opportunity to improve

 

Insight

• Results are tabulated in real time so the team can complete the assessment AND review results in the same session.

• Data is displayed in a way that makes it easy to identify opportunities for improvement to explore.

• Current scores are displayed, with the previous assessment scores immediately below them, to show changes in results.